Case Study: LIK Lighting

Jesper Hansen, former COO/CFO and project manager at LIK, is very satisfied with the benefits delivered by the new Dynamics 365 Business Central solution, particularly in relation to inventory and the project department. He also sees plenty of improvements and new opportunities for the finance department he manages daily:

"One of our main goals is to handle more orders in less time. With our new solution, we are now able to act faster, with fewer resources. The whole company is working better and more collaboratively," says Jesper Hansen.

In addition to marketing its products to new segments, LIK Lighting is also working internally to build greater precision into the company's processes. Both of these require full control of master data and for employees to trust the information in the ERP system.

LIK's data is managed in the standard system, Dynamics 365 Business Central, where everything from time to goods is recorded. All departments—inventory, accounting, sales, and purchasing—now work in one integrated solution. According to Jesper Hansen, this unified overview provides one key advantage:

"It means that we have a clear financial understanding of where we’re making money and where we’re not."

The overview is further strengthened through LIK's new logistics solution, which includes location and placement control in the warehouse. This makes it easier for everyone to find goods and spare parts. The new system has also enabled project managers to view purchase prices and order goods for projects, a task that was previously handled by a buyer.

Logistics solution optimizes inventory and order flow
Originally, the plan was to implement a smaller Warehouse Management System. However, as the project progressed, ambitions grew. The project team at LIK was ready for more, and the scope was quickly expanded, resulting in LIK Lighting now having a fully advanced logistics solution.

The logistics solution has, among other things, made the order flow more efficient from sales to purchase, making it easier to manage when goods come in and out. It has also become easier to handle customer-specific solutions and use standard warehouse activities to consolidate orders into customer orders.

The Business Central project, divided into sprints, proceeded with strong collaboration between LIK Lighting and 9altitudes. LIK's requirements and expectations for the new ERP system were continuously discussed and implemented:

"I find that 9altitudes are good at asking critical questions and explaining the consequences of different choices, rather than just executing based on our commands," says Jesper Hansen.

9altitudes specializes in businesses within trade/logistics and manufacturing, which made a positive impression on the CFO and employees at LIK Lighting:

"We can definitely tell that they cater to clients in our industry and of our size. Our business was not just another number in line. 9altitudes brings the necessary insight into our processes, which allows them to advise and challenge our ideas."

Management of finance, timelines, and continuous expectation alignment through steering committee meetings was anchored through the agile project model.

The agile project model ensures that adjustments in a Dynamics project are proactively addressed. In short, it was a successful implementation without surprises, completed on time and within budget.